Penny Drop – Terms of Use
1. GENERAL
1.1 Penny Drop Pty Ltd (ABN 27 151 435 424) (Penny Drop, we, us and our) operates and maintains the website at pennydrop.com.au and provides the services described in clause 2. The website and those services are collectively referred to in these Terms of Use as the Website.
1.2 These terms and conditions (Terms of Use) apply to your access to and use of the Website. By accessing or using the Website, you agree to these Terms of Use. If you do not agree to these Terms of Use, please exit the Website and refrain from using it.
1.3 We may change these Terms of Use at any time by publishing the updated Terms of Use on the Website. Changes will not operate retrospectively. Your continued access to or use of the Website constitutes your agreement to be bound by the updated Terms of Use.
2. DESCRIPTION OF SERVICE
2.1 The Website provides information about our activities.
2.2 We expect that the services we offer will evolve and may change over time. We may, at any time, stop, change, suspend or limit the provision of the services or any features within them at our sole discretion.
3. INTELLECTUAL PROPERTY RIGHTS
3.1 Other than third-party trademarks and content, we own, or are licensed to use, the intellectual property rights in the Website and the trademarks displayed on the Website.
3.2 You must not use any registered or unregistered trademarks, images, photographs or other copyright-protected material on the Website without our prior written permission or the prior written permission of the relevant rights holder. Images of artists displayed on the Website are owned by, or used with the permission of, the relevant rights holder. You and anyone authorised by you must not use those images without our express written approval or the approval of the relevant rights holder. Unauthorised use may infringe copyright, trademark or other applicable laws.
3.3 You may make a temporary copy of part or all of the Website on your device solely to view it. Unless permitted by law, you must not, without our prior written consent, otherwise use, reproduce, adapt, store in a retrieval system, transmit, print, display, perform, publish, broadcast or create derivative works from any copyright-protected material on the Website.
4. LINKS
4.1 The Website may contain links to other websites, including websites operated by authorised ticket sellers, social media platforms and other third parties. Unless stated otherwise:
a) we do not control, approve, endorse or sponsor those websites or their content;
b) we are not approved, sponsored or endorsed by, or affiliated with, the operators of those websites
c) we do not provide any warranty or accept responsibility for any aspect of those websites or their content; and
d) we do not provide any assurance that those websites or their content will be accessible to you, including where you do not meet applicable minimum age requirements.
4.2 When purchasing tickets to a Penny Drop concert, or where applicable, purchasing any VIP package, album add-on or related product or service, you may be required to agree to separate terms and conditions of purchase issued by the authorised ticket seller, Penny Drop or another relevant supplier.
4.3 URLs or hyperlinks may appear on the Website. We do not endorse or accept responsibility for any third party or third-party website that you visit or are directed to through the Website. To the maximum extent permitted by law, we are not responsible or liable for the collection or handling of your personal information by a third party. We recommend that you read the third party’s terms of use and privacy policy before using its website or providing personal information.
5. THIRD-PARTY DEALINGS
5.1 You may have contact with third parties, such as our authorised ticket sellers, advertisers, sponsors or promotional partners, as a result of your use of the Website (Advertisers). All such contact, including the purchase of goods or services from Advertisers, is between you and the relevant Advertiser. To the maximum extent permitted by law, we are not responsible or liable to you in connection with those activities or transactions.
6. ACCESS AND USE POLICIES
6.1 We may, from time to time, publish policies regarding access to and acceptable use of the Website. You must comply with those policies, as updated from time to time.
6.2 We handle your personal information in accordance with our Privacy Policy.
7. DISCLAIMER
7.1 Your access to and use of the Website is at your own risk. The internet is generally not secure, and material transmitted over it may be intercepted, altered or corrupted in storage or transit.
7.2 We do not promise that the Website will be free from errors, operate without interruption or be free from anything that may damage your device or data.
7.3 You should ensure that you have up-to-date antivirus and firewall security in place when using the internet.
7.4 We do not promise that the content of the Website is complete, accurate, reliable or up to date. We reserve the right to correct errors and make changes to the Website and its content at any time.
7.5 We may, at any time, in our sole discretion and without notice to you, restrict, suspend or limit access to and use of the Website.
7.6 You indemnify us and our officers, employees and agents against claims, demands, damages, costs, expenses, penalties and liabilities that we or any of them incur as a direct consequence of your breach of these Terms of Use or your unlawful or negligent act or omission, except to the extent that the relevant claim, loss or liability was caused or contributed to by us.
8. LIMITATION OF LIABILITY
8.1 To the maximum extent permitted by law:
a) the Website is provided on an ‘as is’ basis, and we exclude all implied conditions, warranties, guarantees and representations of any kind to the extent permitted by law; and
b) we exclude, and you release us from, liability to you for any indirect or consequential loss, damage, cost or expense arising from or connected with the Website or your use of the Website.
8.2 If you are a consumer within the meaning of the Australian Consumer Law (ACL), the ACL provides certain consumer guarantees, rights and remedies that cannot be excluded, restricted or modified. These Terms of Use do not exclude, restrict or modify those guarantees, rights or remedies where it would be unlawful to do so.
8.3 If you are a consumer within the meaning of the New Zealand Consumer Guarantees Act 1993 (CGA), the CGA provides certain consumer guarantees, rights and remedies that cannot be excluded, restricted or modified. Where the CGA applies, these Terms of Use do not exclude, restrict or modify those guarantees, rights or remedies where it would be unlawful to do so.
9. MISCELLANEOUS
9.1 If a provision of these Terms of Use is invalid or unenforceable in a jurisdiction, it is to be read down to the extent necessary to make it valid and enforceable. If it cannot be read down, it is to be severed in that jurisdiction. This does not affect the validity or enforceability of that provision in another jurisdiction or the remaining provisions of these Terms of Use.
9.2 Our failure or delay in enforcing a provision of these Terms of Use does not constitute a waiver of that provision or any of our rights.
9.3 These Terms of Use must not be construed against us merely because we were responsible for preparing them.
9.4 Our rights, remedies and powers under these Terms of Use are cumulative and do not exclude any rights, remedies or powers available to us at law.
10. GOVERNING LAW AND JURISDICTION
10.1 These Terms of Use are governed by and are to be construed in accordance with the laws of Victoria, Australia.
10.2 You submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and courts hearing appeals from those courts.
11. HOW TO CONTACT US
11.1 If you have any questions about these Terms of Use, please contact info@pennydrop.com.au
These Terms of Use were last updated on 6 October 2026.